Is it desappears Unlimited Version in Spain or another countries?

[vididancing]

I've received an error message about Spotify can't charge monthly payment and my count turn to Free (other card payments works well). When I connect I only have upgrade my account to Premium or continue in Free.

I didn't receive any information about this issue. It gonna be always like this, only Free or Premium in Spain (or other countries)? You are going to lose a client, who was happy and wanted to pay Unlimited more time.

Thanks!!

[Merik · Accepted solution]

Hey there @vididancing, welcome to the community!

Can you tell me which subscription type you have that is displayed here?

You said that your card couldn't be charged, you may need to update your card details here if you are trying to buy premium.

[vididancing · Accepted solution]

It was a problem with my card number, but I haven't found Unlimited subscription option!! Only appeared on webpage Free or Premium.

You save me with your links, because 've found Unlimited and redo my subscription. Thanks you so much!!!

[Merik]

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@vididancing wrote:

It was a problem with my card number, but I haven't found Unlimited subscription option!! Only appeared on webpage Free or Premium.

You save me with your links, because 've found Unlimited and redo my subscription. Thanks you so much!!!

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Woohoo! Glad I could help you out! 🙂 Thanks for being a loyal Spotify customer!