Is it possible to change the picture of the discover weekly playlist? (it's a picture of my ex -.- )

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Is it possible to change the picture of the discover weekly playlist? (it's a picture of my ex -.- )

DoriLori
Regular

hey there,

i'm a big fan of thee weekly playlist, but - i really don't know why - spotify decided to use a picture of my ex which was a couple of months ago in my facebook album. this maybe petty, but for me it's more than annoying.

is there any chance to change this, or to reset the cache so it doesn't take this picture?

 

thanks for your help, community!

3 ACCEPTED SOLUTIONS
Solution!

DoriLori
Regular

SOLUTION

 

Hello there, it finally worked! Thanks again to the Spotify Support Center, they answered pretty fast and were very friendly!

 

Mail 1

 

Thanks for getting in touch. We understand that you want to remove the picture associated with your Discover Weekly removed. Don't worry, we're here to help.

Discover Weekly is a personalized playlist of songs we think you’ll love. It’s as unique as you are! So we also use your unique Facebook profile picture as the cover (if your Spotify account is connected to Facebook).

Don’t worry; your image isn’t used on any other playlist. If you want to hide the Discover Weekly playlist, just right click it and select Make Secret.

If you don’t want your picture used for your Discover Weekly playlist, you can disconnect your Spotify account from Facebook.

Click Spotify (for Mac) or File (for Windows) in the menu bar.
Select Preferences.
Under Social, click DISCONNECT FROM FACEBOOK.
Click Disconnect again to confirm.
Please allow some time for the changes to be reflected on your account.

Note: If you created your account using Facebook, you can’t disconnect it from Facebook.

 

(It worked for me, but only in the playlist itself, the thumbnail on other pages were still the same. So i asked for further help.)

Mail 2

 

Hey there,

Thanks for getting back to us.

Alright, we have another way of trying to fix this. Please Connect your account to your Facebook profile again and when you do, the playlist should update to your current Profile Photo.

The update would become effective on Monday (tomorrow). Please give it a try and let us know how that goes! We'll be right here to help you out if you need us 🙂

We hope to hear back from you soon. And if you have any questions, you can count on us.

 

I connected the profile again and after a few days - everything worked!

 

 

I hope it'll also help you.

View solution in original post

Solution!

MaryS
Roadie

Hi everyone,

 

Thanks for adding your comments here. We are aware of the issue and are looking into this.


If you have a Spotify-created account that’s linked to Facebook, could we ask you to disconnect your Facebook from your Spotify account? We would advise leaving your Spotify disconnected from Facebook for at least a week or two. This will revert your Discover Weekly to the default picture.

 

Once this happens, re-link your Spotify to Facebook and it should change to your current Facebook profile picture within a few days

View solution in original post

Solution!

mdonahoo
Casual Listener

Uninstall your Spotify
Go to Facebook>Settings>Account Settings>Apps>Logged in Facebook>Search Spotify>Remove App.

Then install Spotify.
Log-in using Facebook.

Tada! I hope it will work for you.

View solution in original post

69 Replies

mikeymcguire1
Regular

I've been having the same problem and tried every fix, nothing worked. Finally I installed the desktop version on a different PC (A PC that I've never used for Spotify), set my profile pic (Discover Weekly pic) on that PC and in about a day I noticed it changed on my other PC as well as my mobile devices!! I know not everyone has mulitple PC's to play around with but give it a shot if you can and post back. 

efelippe
Casual Listener

2 years and not fixed properly? It should be easy as "click to update photo cover" 😕

Vimg
Casual Listener

I deleted my facebook account ages ago and it's still not removing the picture, I tried using another facebook account and it won't connect to it either, tried the desktop app and the mobile app, any suggestions?

jack_ice
Casual Listener

did you make the spotify account with facebook or just through spotyfi?

Vimg
Casual Listener

Just spotify and then I linked my facebook account, however I deleted my facebook account after a couple of months and now I can't get rid of the default picture

jack_ice
Casual Listener

have you tried to make a New Facebook? and connect it with spotify, wait a week. Remember have only picktures you like on it!

Lucy_El
Casual Listener

Mine has changed today! Hallelujah!!!! About time...

Knick007
Regular
Been almost a month and they haven't f***ing fixed it . Gonna send them another email.

No Spotify, I can't unlink my account with facebook (and I'm guessing 90%) of others posting about the issue can't either because we made accounts through facebook!!

uniquenewyorker
Regular
Spotify community. I can not believe I am about to type these words....
BUT.... MY DISCOVER WEEKLY PHOTO HAS CHANGED!!!!!!!!

Here are the steps I took:


1. Disconnected my Facebook profile from my Spotify account
2. Let about a week or maybe even a little more pass by
3. Reconnected my Facebook profile to my Spotify account


OK OK... now I KNOW that Spotify has suggested we take these steps SEVERAL
TIMES. I have tried this SEVERAL TIMES and SEVERAL TIMES, the "fix" never
happened. I don't know if I'm just inept or if Spotify had a bug that they
didn't know existed..... BUT this worked for me. Try it for yourself and
see if it works.... otherwise, I am not accepting this as a valid solution
until others on this thread report success as well.

IN THE MEANTIME..... Spotify, I effing love you, but please, please,
please, try to make items like this a bigger priority in the future. I just
had to deal with a photo of an exboyfriend but others in the community had
photos of people they were married to for 10 years and then divorced...
photos of loved ones that had died.... etc.

boramioum
Casual Listener
Mine change today too!

But the problem with your solution in my situation is my account was made through facebook. So unlinking the account from facebook was not possible. Customer support told me it would take about 3 months after following the discover weekly playlist (which is about the amount of time that passed). I also changed my facebook profile picture again yesterday.

Good luck everyone on getting your discover weekly pictures changed!

eddelage
Casual Listener
Same thing here - this is annoying.

edarcy
Newbie

Ok seriously, this issue needs to be fixed.

 

My actual profile picture updated when I changed it on fb, but the Discover Weekly photo continues to be an old picture, again like others on here, of an ex and myself.

 

This is exhausting that this cannot be fixed, causing tension in my new relationship, and frankly, costing more money than I'd like to pay on a monthly basis, which by the way hasn't been accurate either.

 

Please fix this asap! Other than removing myself from premium and using a different music outlet altogether, I'm honestly out of ideas of what to do next.

Solution!

MaryS
Roadie

Hi everyone,

 

Thanks for adding your comments here. We are aware of the issue and are looking into this.


If you have a Spotify-created account that’s linked to Facebook, could we ask you to disconnect your Facebook from your Spotify account? We would advise leaving your Spotify disconnected from Facebook for at least a week or two. This will revert your Discover Weekly to the default picture.

 

Once this happens, re-link your Spotify to Facebook and it should change to your current Facebook profile picture within a few days

View solution in original post

jnidale
Newbie

I have done this many times and it is still the same picture. It's been a year of trying to get this changed! Please help

DoriLori
Regular

Have you tried contacting the support?
My solution worked pretty good for me. Maybe try connecting your spotify to another facebook account (just create a temporary one and delete it after) and then reconnecting it to your own account. Should work!

captainbisquick
Casual Listener

WOW, that's your solution? You mean to tell me your developers aren't capable of adding a button to force the image to refresh? Wow, you people **bleep**ing suck. I can't believe I have to pay for this garbage software. But I guess that's just how it is, right? I'm sure Spotify isn't making enough money to justify fixing this kind of issue.

uniquenewyorker
Regular
Spotify, we love you but don't believe this is going to happen : (... I am
willing to try. In the meantime, please work your hardest to see this
THROUGH.


Greg

jusayvibe
Newbie

I don't understand why this is an issue.  I cannot unfollow or make that playlist secret.  Nothing worked.  Unsubscribing from premium.

eddelage
Casual Listener

Same! So annoying. I tried it all. Makes me wanna cancel although I love Spotify. FIX IT PLEASE!!!

lari8
Newbie

Same issue, my account is directly my facebook account. I tried to sign out several times, I deleted the picture on facebook but it still shows the same 6 months later.

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