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hey there,
i'm a big fan of thee weekly playlist, but - i really don't know why - spotify decided to use a picture of my ex which was a couple of months ago in my facebook album. this maybe petty, but for me it's more than annoying.
is there any chance to change this, or to reset the cache so it doesn't take this picture?
thanks for your help, community!
Solved! Go to Solution.
Hi everyone,
Thanks for adding your comments here. We are aware of the issue and are looking into this.
If you have a Spotify-created account that’s linked to Facebook, could we ask you to disconnect your Facebook from your Spotify account? We would advise leaving your Spotify disconnected from Facebook for at least a week or two. This will revert your Discover Weekly to the default picture.
Once this happens, re-link your Spotify to Facebook and it should change to your current Facebook profile picture within a few days
Mine has changed today! Hallelujah!!!! About time...
Hello,
Can you please include a tutorial on how to remedy this problem for those users who signed up with spotify using their facebook account. Those of use who are still having issues do not have the "disconnect button." Thus, far i have only seen suggestions for those who have stand alone account and secondarily linked a facebook account.
@pkaseska wrote:Hello,
Can you please include a tutorial on how to remedy this problem for those users who signed up with spotify using their facebook account. Those of use who are still having issues do not have the "disconnect button." Thus, far i have only seen suggestions for those who have stand alone account and secondarily linked a facebook account.
Email Spotify support and have them do it. Then it takes about a month to work.
I can't believe mine finally changed!! I think changing my profile picture again triggered it.
Hi,
My account has been disconnected from FB since November, yet the Discover Weekly still shows an old FB profile pic that I would reall like to get rid of. Any suggestions?
Thanks!
Hi all, i have been wondering if there was a way to do this on mobile, if you dont have facebook. Thanks!
I'm having the same problem. My discover weekly profile picture is an old (non-existent anymore) Facebook profile picture. I also want this picture removed from discover weekly.
It's funny because my regular Spotify profile picture is in fact the same as my current Facebook profile picture.
Also: I created my account with Facebook so I have no option to disconnect my facebook.
It's been months, why can't we just manually change our photo? Seriously, this can't be that hard?!
Disappointed...
WOW, that's your solution? You mean to tell me your developers aren't capable of adding a button to force the image to refresh? Wow, you people **bleep**ing suck. I can't believe I have to pay for this garbage software. But I guess that's just how it is, right? I'm sure Spotify isn't making enough money to justify fixing this kind of issue.
I deleted my facebook account ages ago and it's still not removing the picture, I tried using another facebook account and it won't connect to it either, tried the desktop app and the mobile app, any suggestions?
did you make the spotify account with facebook or just through spotyfi?
Just spotify and then I linked my facebook account, however I deleted my facebook account after a couple of months and now I can't get rid of the default picture
have you tried to make a New Facebook? and connect it with spotify, wait a week. Remember have only picktures you like on it!
How is this possibly still a problem. Please fix this or I'm going to Google Music.
It's not a problem for me anymore, I left Spotify for Amazon Music Unlimited.
Uninstall your Spotify
Go to Facebook>Settings>Account Settings>Apps>Logged in Facebook>Search Spotify>Remove App.
Then install Spotify.
Log-in using Facebook.
Tada! I hope it will work for you.
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