I have to say "i had", because i had too unsuscribe.
My discover weekly picture was also a picture of my love, who's actually dead since a few years. At the beginning its not an issue, but after 6 years, when you want to rebuilt your life... You don't need such reminders.
I will not thanks spotify's team which seems to don't give a **bleep** about our issues.
Hey you from the spotify team, read some books about business! You will learn that to resist an to be resilient you HAVE to listen to those small problems that seems so little to you.
Is the software still working? For sure better than ever! But you're slowly decreasing and loosing the confidence of your clients.
Are they still clients? Maybe.
Will they change in a second if they find better, cheaper, or friendlier ? Exactly!
Do not evaluate your work with the amount of account active today. Evaluate your work whit the amount of satisfied clients who will be there next month with some friends!
In the internet business, old companies are the ones that have been listenning to their clients wills all along.
Yesterday spotify did not exist yet, tomorrow it will be forgotten.
Please like if you want a last chance to see your problem forwarded to someone capable. Someone who knows a solution since the beginning, and had not been asked yet. Because the are unable to transmit information in a broken communication chain of that fake support service!
I've been having the same problem and tried every fix, nothing worked. Finally I installed the desktop version on a different PC (A PC that I've never used for Spotify), set my profile pic (Discover Weekly pic) on that PC and in about a day I noticed it changed on my other PC as well as my mobile devices!! I know not everyone has mulitple PC's to play around with but give it a shot if you can and post back.
Have you tried contacting the support? My solution worked pretty good for me. Maybe try connecting your spotify to another facebook account (just create a temporary one and delete it after) and then reconnecting it to your own account. Should work!