Announcements
The Spotify Stars Program: Celebrating Values Week!

Help Wizard

Step 1

NEXT STEP

Is it safe to answer an email form noreply@salesforce.com?

Solved!

Is it safe to answer an email form noreply@salesforce.com?

I recently contancted Spotify support because I was charged 9,99€ even though I just started the 30 day free trial. I received a response from noreply@salesforce.com and it said that I should give the date of birth registered on my account, postal/zip code and the last four digits of my payment card. Is it safe to give this information? And what could be the reason for this email coming from a no-reply email address, why didn't it come directly from Spotify support?

Reply

Accepted Solutions
Marked as solution

Yes it is safe. Spotify uses salesforce for their support.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

2 Replies
Marked as solution

Yes it is safe. Spotify uses salesforce for their support.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Thanks, problem solved!

Suggested posts