Is this a real email?

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Is this a real email?

Naith123
Newbie

 

Plan

Premium

Country

UK

Device

None

 

 

My Question or Issue

 

<Community Rock Star edit - removed personal info to protect other's security>

Is this email legit?  Don't think it is but want to check

1 Reply

Re: Is this a real email?

Rock Star 17
Rock Star 17

Hey @Naith123, and welcome to the community.

Hope you're doing great! 

 

Thank you for reporting this. I've removed your screenshot, to protect other's security and to remove some personal info. Based on the sender email address, this isn't a real Spotify email.

 

Please do not respond to this email, and don't click any links in that email. They won't be able to get your info unless you give it to them. Afterwards, follow these steps: 

  1. Forward the entire email to spoof@spotify.com
    Please don’t forward the email as an attachment. You can add a note or a question, but don’t alter the subject or content of the email. 
  2. Delete the suspicious email from your inbox. 

 

In the future, keep in mind that Spotify emails usually state 'no-reply' in the sender email address, and will always end in '@spotify.com'. Also, Spotify will never ask for any payments, account passwords via email.

 

There's more information here on how to protect your account in the future.

I hope this helps! If you have any more questions, just let me know :)

Billy-JRock Star 17
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