Issue about the changing the countries

[Ben1228]

I have a question, recently when I’m using the Spotify, and somehow there is a red bar on the top of the application, and it says update the payments information, and I trying to update the payment with my debit card in United States,  the system won’t let me do it, and it’s about the nationality, my account status is back to my home country, and I’m using the debit card in US; I tried change nationality as well, but system doesn’t let me., how can I do now ? Cuz I think the payment is gonna be due soon.

[user-removed]

Hey There? Are you currently in the U.S or abroad in an area not supported by spotify? If you're in the U.S I bet its a security issue which won't let you change your nationality and you should contact Spotify support. This is a link with a list about where you can contact them: https://www.spotify.com/us/about-us/contact/