Issue posting in the Playlist Exchange

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Issue posting in the Playlist Exchange

Wardco
Roadie

Hi,  For three days I have been trying to post in the link exchange section. I keep putting in my link https://open.spotify.com/playlist/12qxcPk2PKVdbClv3PwbXV and the link previews but when I click post I get:  You must include a Spotify Playlist URI/link to create a post in the Playlist Exchange

 

Thanks

Kim

 

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Re: Issue posting in the Playlist Exchange

Rock Star 17
Rock Star 17

Hey @Wardco, and welcome to the community.

Hope you're doing great!

 

Could you try this using another browser or incognito mode to see if that makes a difference? If that doesn't help, could you send me a screenshot of an error message being shown? Please hide sensitive info when posting to the community.

 

Keep me in the loop :)

Billy-JRock Star 17
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Re: Issue posting in the Playlist Exchange

Wardco
Roadie

Nothing has worked. Different browsers, computers, laptops and a chrome book but nothing works. I have tried several playlists and the playlist shows up but gives me an error. 

 

screenshot-community.spotify.com-2018.09.20-16-27-54.png

Re: Issue posting in the Playlist Exchange

Rock Star 17
Rock Star 17

@Wardco,

 

Thank you for the screenshot :)

 

I tried it on my end, and it seems to be working for me. Could you verify for me the board you are trying to post this to?

 

Keep me posted.

Billy-JRock Star 17
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Re: Issue posting in the Playlist Exchange

EmilH
Casual Listener

Currently having the same issue.

 

Edit: If you do get this problem, just make sure to copy the "Spotify URL" over any other playlist link which can be found on the application.

2 people liked this

Re: Issue posting in the Playlist Exchange

Rock Star 17
Rock Star 17

Hey @EmilH@Wardco.

Thanks for reaching back out :) 

 

Spotify is aware of this, and is looking into it. Your paitence is highly appreciated, and will let you know any updates about this.

 

In the meantime, if you need help with anything else, just let me know!

Billy-JRock Star 17
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Re: Issue posting in the Playlist Exchange

DisparateSouls
Roadie

Hi

 

i have the same issue - how do you get round it ?

 

 

Re: Issue posting in the Playlist Exchange

Rock Star 17
Rock Star 17

Hey @DisparateSouls.

 

Please read the last reply I provided. Spotify is looking into this and will let you know what happens. In the meantime, if you need help with anything else, just let me know :) 

Billy-JRock Star 17
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Re: Issue posting in the Playlist Exchange

Klangspot
Composer

Any news? I go the same problem.

Re: Issue posting in the Playlist Exchange

Moderator
Moderator

Hey @Klangspot.

 

Thanks for reaching out to us about this - we'll be glad to help :)

 

Could you give us a bit more information about the issue you are experiencing, including the exact steps (with screenshots if possible) that you are performing to get to the error? We'll try and reproduce them and see what happens.

 

We'll be looking out for your reply!

PeterModerator
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