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Issue with Spotify Premium for Family

Issue with Spotify Premium for Family

Hi, so my problem is that my sister cant be registered as part of my family. Ive tried inviting my husband's account and there is no problem. Ive tried both inviting her thru email and links but whenever she tried to register the address and everything, it keeps saying that Spotify cant confirm that she was living in the same address with me. Can somebody help me to register my sister?

 

TQ

 

My account is - ohyeselina

Her account is - norazlinasammuri

 

Reply
1 Reply

Hey @ohyeselina,

 

Please reach out to Spotify Support so they can look into this:


Contact form: https://support.spotify.com/contact-spotify-support/?contact
Facebook: https://www.facebook.com/SpotifyCares/
Twitter: https://twitter.com/spotifycares

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.

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