Spotify Community

user-removed · 2015-03-21

Hi, I need the person in-charge to delete my account immediately! I tried going to the contact form but it keeps shutting! Its getting on my nerves so do not ask me to try via the contact form again!

It's ridiculous that we can't change our profile username and picture, what more to go through all this trouble just to delete an account. Please fix and improve on this!!

MattSuda · 2015-03-21

If you have trouble, you can also try this alternative contact form:

https://www.spotify.com/about-us/contact/contact-spotify-anonymous/

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rymnd_dizon · 2015-03-21

Same here, followed the procedure on how to cancel subscription but can't find the "cancel subscription" button under subscription

JoeThomas · 2015-03-21

Hi! Welcome to the Spotify Community! Sorry you're experiencing this problem.

You you have a case no? If so, pop it in the chat and I'll nudge someone higher up.

~Joe

JOEBOT, lovingly handmade by MattSuda - I'm not the only sexy rock star, there are plenty of others that are happy to help you out. Just look for the star by their name.
-
I AM NOT AN EMPLOYEE OF SPOTIFY AB. I am just a thirteen year old child trying to help out. I am not paid to help or say any views of Spotify AB or any of it's affiliates, so the least that you could do is share some kudos, or, if I helped you out, mark my post as a solution. It makes me all fuzzy inside

MattSuda · 2015-03-21

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

You can also tweet to @SpotifyCares on Twitter for help.

MattSudaSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

MattSuda · 2015-03-21

If you have trouble, you can also try this alternative contact form:

https://www.spotify.com/about-us/contact/contact-spotify-anonymous/

MattSudaSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

user-removed · 2015-03-22

Hey thanks @MattSuda!! Just submitted the contact form from the link you gave!

MattSuda · 2015-03-23

You're welcome

MattSudaSpotify Star

Help others find this answer and click "Accept as Solution".

If you appreciate my answer, maybe give me a Like.

Note: I'm not a Spotify employee.

fulgymongoose · 2015-12-24

That does't work anymore. It puts me back into the same loop starting with the Contact Page.

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