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It's not finding my account.

It's not finding my account.

Plan

Free

Country

Turkey

Device

PC

Operating System

Kubuntu 25.04

 

My Question or Issue

I changed my email address because I decided to delete the old one. At first, the system said that I was using a new device and that I couldn't change my email address. However, after two or three days, I was able to change it. Everything worked fine for a few days, but now I get this message: "Email or username isn't linked to a Spotify account." At the same time, it sends a verification code to my old email address, which I have already deleted.
How can I regain access to my account?
I'm subscribed to a lot of playlists and singers. I had premium for the last three years, but I can't pay for the last six months. I planned to come back at the end of this month and renew premium.

Reply
1 Reply

Hey @Ledomir, thanks for reaching out to the Community!

 

In this case, I'd recommend getting in touch with Customer Support. They'll take a look and do their best to help.

Have a nice day!

Billy-JSpotify Star
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