Help Wizard

Step 1


It's not letting me pay with my PayPal.

It's not letting me pay with my PayPal.

As soon as I get to the PayPal page where my 'default payment method' is listed, I click on agree and pay then it goes back to the Spotify front page and I'm not Premium somehow. There's absolutely nothing wrong with my PayPal account as I bought on multiples sites with it.

1 Reply

Hi @quentinjobin16 welcome to the Spotify Community! 


We'd recommend trying again using a different web browser, an incognito window, and deleting cache/cookies. If you're still having issues, just get in touch with the Accounts team via this contact form, on Twitter with the @SpotifyCares handle, or on our Facebook page.


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