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It won't let me sign up for Spotify

808Kennedy
Newbie

I've been trying to sign up for Spotify for several days now, but it won't let me complete the process.  I'm at the point now where it tells me that my email address is taken, but then if I try to reset the password I do recieve an email, but then the password reset link never works.  It just says "this seems to have taken a while" and never lets me reset it.

 

So I can't login, but I also can't re-do the sign up process.  I emailed support 4 or 5 days ago, but never got a reply. 

 

Anyone have any advice?

3 Replies

Peter__
Community Legend

Hey! Welcome to the community 🙂 

 

Do you have a case number from when you got in touch with support? It will be in the automated email reply. 

 

Peter

Peter
Spotify Community Mentor and Troubleshooter

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Super_garcon
Newbie
The same issue with my SPOTIFy

fallingssirens
Newbie

Won't let me sign up either it says that there was a error or change in my info like what ;-;

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