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Its been 8 days still no solution

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Its been 8 days still no solution

This is so annoying everyone is complaining about it why cant you just fix this problem? No one in Canada can purchase Spotify premium because of your bugged invalid zip code problem. Its been 8 days since I have tried contacting support to help me with it I even suggested what to do while you make thousands of people wait to purchase premium and i get no replies other than "we're working on it" we havnt heard any updates about the problem or anything. This is so unprofessional please get your **bleep** together Spotify you are losing so many customers over this small solution that is so easy to fix. Let me repeat myself 8 DAYS 8 DAYS 8 **bleep**ING DAYS.

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Marked as solution

This problem has now been fixed.

 

If you are still having this problem,

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

 

You can also tweet to @SpotifyCares on Twitter for help.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

2 Replies

Other people have said that it's starting to work now.  Go try again and see if it works.

Marked as solution

This problem has now been fixed.

 

If you are still having this problem,

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

 

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

 

Support usually replies within 24-48 hours.

 

You can also tweet to @SpotifyCares on Twitter for help.

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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