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I have a premium membership and when trying to play just the JRE podcast in my car it doesn’t work. Music and all other podcasts are fine. Is anyone else having this issue?
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(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)
(iOS 10, Android Oreo, Windows 10,etc.)
My Question or Issue
Interesting, but indeed I agree, an option should be added to the app to just completely disable the video stream.
Or at least change the prioritisation within app or something, so that audio is loaded at all cost, and the thing doesn't stop you from listening, even if the video is not available at that time.
Hope this gets picked up...
Same issue for me it barely works with LTE. I wish they provided an audio only version.
Also, when using VPN it does not work at all for me. However, music still works.
ive not had to deal with anything buffering for years, now on spotify JRE constantly buffers while im on my home wifi! (its not my connection, i get 100Mbp/s download)
I am dreading when i go back to working in the office and i try listening on my commute through android auto using mobile data...
Thanks for getting in touch!
Keep in mind that Spotify doesn't officially support VPN. If you're using it, there might be issues with the features of the app and this is expected behavior. If you'd like this feature introduced, we'd recommend you take a look in our Idea Exchange and see if someone has already submitted an idea for this feature to be added and if not post your own.
If you're experiencing issues with the JRE podcast loading in your car, does it make a difference if the app is in car view? You can find out more about how to toggle car view on/off on this support page under Bluetooth. It's also a good idea to check if turning on Data Saver and/ or setting the Music Quality to low makes a difference. You can find these options in the Setting menu. A possible workaround would also be to download the podcast when connected to WiFi and then listen to it with the app in offline mode.
Hope this helps. Let us know how you get on.
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