Joined premium duo but partner cant find spotify on browser

[devotaos]

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

[Maxim]

Hey @devotaos,

Is there anything I can help out with?

If so, can you let me know a little more about what’s happening exactly? I’d love to see what I can suggest.

Thanks 🙂

[shamirmo]

Hi,
I cant access a duo account created by my spouse, as Spotify does not recognize the address when I add it to my account as the same as hers (which is exactly the same as she wrote). How can I solve this?
Thanks.

[Maxim]

Hey @shamirmo ,

To ensure that we can offer you the best help that we can, could you please create your own thread? Doing so is easy. Simply select the appropriate board here, and then select “Start a Topic.”

Thank you very much!