Announcements

Joining Spotify whilst abroad

Joining Spotify whilst abroad

jodelygirl

Hello everyone! I've set up an account and want to start the free trial of the premium. I'm from the UK, on a U.K phone but currently in Indonesia for a few months.

 

If I try to enter card details to join up for premium it says it's not available in my country (defaulted to indonesia). If I try to change my country it says I need to enter card details... which I can't as per above.

 

Is it possible to join up whilst abroad..? 

 

Many thanks!

 

Jodi

Reply
1 Reply

lucaskarmi

Hello,

 

So that you can fully enjoy spotify in Indonesia, here is an update procedure. 

 

Log in to your "Account page".
Select "Subscription" from the left menu.
Click "UPDATE".
Enter your payment details. Make sure that this payment method has been issued in your destination country. You will then be prompted to change the country settings of your account.

 

If you are still unable to resolve your problem, you can contact the spotify team via the following form.

 

https://support.spotify.com/fr/contact-spotify-support/?_ga=2.239365191.532037008.1515321095-8329464...

 

Regards,

 

 

 

Suggested posts

Env: prod