Just bought premium, but it's not working!

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Just bought premium, but it's not working!

Eli56
Newbie
Kinda frustrated, I just signed up for premium so that I could get my music on my iPhone, but I can't listen to anything, just says that I need to get premium to stream, but my account-info says that I have an active premium account already. What do I need to do??
16 Replies

Re: Just bought premium, but it's not working!

user-removed
Not applicable
Hey there, I'm sorry for any problems with your Premium purchase.

Spotify is working to make server more stable for you - you get your update ASAP.

Thanks!

Re: Just bought premium, but it's not working!

shanros
Newbie

Same problem here.

Re: Just bought premium, but it's not working!

user-removed
Not applicable
Hey there - Spotify is working with this issue!

Re: Just bought premium, but it's not working!

Mikaela-lor
Casual Listener
Same, and it's really frustrating! It isn't working on my laptop either

Re: Just bought premium, but it's not working!

user-removed
Not applicable
Hey there - Spotify is STILL working with this issue!

Re: Just bought premium, but it's not working!

xXPinkLadyXx
Regular

I have exactly the same problem!!! :( :@

Re: Just bought premium, but it's not working!

user-removed
Not applicable
Yes, and I say anothertime -- Spotify is working with this issue:))

Re: Just bought premium, but it's not working!

xXPinkLadyXx
Regular

No it's not!! For me it says "0 minutes" and when I try to play a song I get a message that my 10 hours limit exceeded -.- 

Re: Just bought premium, but it's not working!

xXPinkLadyXx
Regular

And money from my bank account is already gone. No money and no premium. What's happening?! :(

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