Just created account and have been getting bill for the pass year.

[Taneesha12]

Hello. I have never used this spotlify but have just notice in my bank transaction I have had spotlify deducting $13.99 NZD every month. How do I stop this as I have never use spotify. ??
Please help... 😧

[kbrooksc]

Hi there!

I recommend reaching out directly to Spotify Support. With this anonymous online contact form, you can reach them without subscribing to / having access to a Spotify account or the email that was used to create that account.

They can also be reached through their Facebook Page SpotifyCares or their Twitter Handle @SpotifyCares.

If you use the online contact form instead of Facebook or Twitter, make sure to check your inbox and junk folder for an email from Spotify.

Cheers!