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Just started account charged premium still says free

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Re: Just started account charged premium still says free

Music Fan

so. i have not heard back for awhile! i have paid for spotify premium service and still nothing is being done. is spotify planning on giving me what i paid for? all you people have done so far is lead me in circles here. i have sent the bank statement to you via my email. So whats the hold up you can see i have paid my fee. You cant just avoid this, you cant treat customers this way.

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Re: Just started account charged premium still says free

Spotify
Spotify

Hi Gerdee - I can see a response was sent to your email just yesterday afternoon. If you could reply with those requested details we can continue to help sort this out for you. 

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