Just tried a 2 day trial and loved spotify so I payed for a premium. When I go to listen to a specific album it says I'm not a premium user and will not let me listen to a specific song I want just free radio. I have a bank statement for 9.99 for the premium monthly charge. I have tried many diffrent solutions very frustrating guys.
I have sent you a photo of my bank statement. The charge is there. It says spotify withdraw 9.99 my balance in my checking account is even 9.99 less. Spotify has charged me I'm linked up via Facebook. This is getting absolutely ridiculous.
so. i have not heard back for awhile! i have paid for spotify premium service and still nothing is being done. is spotify planning on giving me what i paid for? all you people have done so far is lead me in circles here. i have sent the bank statement to you via my email. So whats the hold up you can see i have paid my fee. You cant just avoid this, you cant treat customers this way.