Kan inte avsluta min prenumeration

[ikawako1012]

Kan inte avsluta mitt premium... Står att det ska finnas en knapp som heter "avsluta min prenumeration", men den finns icke när jag loggar in och trycker på prenumeration. Sjukt irriterande! Användarnamn "emelieoman"

[Maria_B]

Hi @ikawako1012,

Welcome to the Spotify Community, we're glad to see you're part of the band.

No worries, you can cancel your subscription following the steps on this link. If you need some extra help, our Account's team can take a closer look at your account and help out in Swedish if you'd like to.

You can reach them via email through our Contact Form. Just send them a message with your account's email address and explain the situation to them. They'll be happy to fix it for you.

Don't hesitate to drop us a message in the Community if you need us again.

Have a great day,

[bripri]

Please update the cancellation guide found via the link.  The information provided there is incorrect.  Thanks.

[bripri]

Try this...  https://www.spotify.com/us/account/cancel/