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Keep getting hacked

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Keep getting hacked

Newbie

My account is constantly used by someone other than myself. When I am playing music, it will stop and play something different from a computer other than my own. It constantly interrupts my listening and the problem is not resolved when I change my password. Also, whoever is using my account "likes" a ton of songs and clogs up my saved music. Please give me advice on how to resolve this issue. 

1 Reply

Re: Keep getting hacked

Rock Star 18
Rock Star 18

Hi there @warshallmalters,

thanks for reaching out to the community !

 

Sorry to hear that you're having an issue with your account.

 

I suggest following the official security steps provided here and here.

Give your account 24-48hrs to see if the steps taken had made any change on the odd behavior you experience on your account.

 

However, there's another option which is to create a new account.

In order to maintain all of your data and transfer it safely, please follow the instructions provided on this Spotify answer.

 

Hope this helps.

Let me know if you have any further questions 🙂

OneByBooRock Star 18
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