Thanks for posting about this here in the Community!
If you're seeing unexpected activity on your account, we'd recommend making sure to follow all the steps listed in this support site article, including reaching out to us. This way, a member of our support teams can take a look behind the scenes for you.
We'd also suggest removing access from any third party apps that you don't recognize here. There's more information about what third party apps are and how you can remove them in this support site article.
Further, rest assured that we take the artificial manipulation of streaming activity on our service extremely seriously. You can read more information about this here.
Let us know how you get on! We'll be right here if there's anything else we can help with.
Have a lovely day 🙂
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Done all the above, changed passwords on all accounts, scanned for malware etc etc..
This guy has racked up over 25000 plays since yesterday using this exploit...his play count was on <1000 yesterday... and the two songs that keep auto playing are the ones with all the plays...strange that!
I have been in touch with a few tech news outlets who are really interested in this, its obviously an exploit that Spotify is unable to close or find so they are going to be reporting on it in the next few days (arstechnica, bloomberg etc)
If you're still having troubles after trying the steps mentioned previously, we'd also recommend making sure to remove any devices you see listed here and then logging out and back in the app on your devices.
If that doesn't help, we'd highly suggest to make sure you follow all the steps listed in this support site article, including reaching out to us so that a member of our support teams can take a closer look backstage for you.