LOGGING IN

[user-removed]

I HAVE BEEN PAYING PREMIUM RATE FOR A WHILE. I LOG IN TO MY ACCOUNT BUT ITS THE FREEE ONE.

iT COULD WELL BE I HAVE FORGOTTEN MY ORIGINAL LOG IN NAME AND PASSWORD.

WHAT DO I DO AS I CANT TALK TO ANYONE AND ITS DRIVING ME MAD. HAVE WE GOT TO A STAGE WHEN TALKING TO SOME ONE IS NOT AN OPTION?

[Peter__]

Hey! Welcome to the community 🙂

There is no need for the all caps post.

The Spotify team will be able to track your account down for you, just drop them a message using the online contact form and explain your situation. They will need to verify some details with you, including payment information which is why it can't be done here. 

If you get an automated email reply telling you to visit the community, just reply directly to that email (even though it says not to) and it will be sent to a member of the team.

Peter