Premium 3 Month Trial
My Question or Issue
I am currently on a 3 month trial (for about $5.99) that is expected to renew on the 16th of August and I accidenty logged out of my accounT. The issue? I cant get back in! I know my username, but apparently am typing in the wrong password and have no clue what email I have used! I have tried EVERYTHING and without legit support I feel it may be lost forever. Because of this, I cant cancel and will be billed for something I cant access. If I am unable to recover I might have to change my bank information to stop this...what a headache! PLEASE HELP! Id greatly appreciate it!!!
The account I am using to post this is not my Premium one, but one I am using just to post this!
Solved! Go to Solution.
Try this link to get in touch with Spotify customer support:
Customer support may need a verification that your bank account have been charged.
Please let me know if this fix your problem.
YESS! THANK YOU!
Followed the link you sent me and this portion below helped me !
On your Android
Note: It’s not possible to browse folders with your Android phone without connecting to a computer, but there are apps available that enable you to do so.
With that being said my username was nothing I have ever used, and was actually a random bunch of characters and numbers? Not sure how it is possible, but now have deactivated the account. Thanks again!