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LOST EVERYTHING

LOST EVERYTHING

kjh6369

I currently have an account under a family premium deal (I am not paying for it but my brother who I am unable to contact is) and I was logged in on my phone and my computer. I recently reset both my phone and computer though and lost all of my information. I am unaware which email I used (As I have an older account using my main email // I am using the older account to ask this) and I am also unaware what my username is.
Is there anyway to fix this problem?

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1 Reply

Chris

Hey,

Thanks for reaching out, and welcome to the Community!

We're sorry to hear you're having trouble. We'd recommend checking out our Problems logging in support article for more info.

This should help clear things up!


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