Last played not my songs

[Littletuna_]

Plan

Premium

Country

Netherlands 

Device

Samsung A7

My last played regularly shows songs that I did not play. It has happened a few times this year, and every time I log out of every device and change my passwords, but it keeps happening every few months.

What can I do to change this? Is my account hacked? 

[Emilia_8 · Accepted solution]

Hi @Littletuna_, 

It's good to know that you've already taken some steps. However, it's better to open the password reset form in a private/incognito window, and choose a strong password you haven't used before.

Then you can go to your account page and click SIGN OUT EVERYWHERE again. 

It's also strongly advised that you change the password for:

• The email address associated with your Spotify account (e.g. with Gmail, Hotmail, etc.)
• Any Facebook profile associated with your Spotify account. You can make sure you're the only one currently logged into your Facebook in your Facebook Settings, under Security and login > Where You’re Logged In.
• Any service where you use the same password as Spotify.

If the issue persists, you can reach out to Customer Support.

You can find the contact form here. 

I hope it helps!

[Littletuna_]

Hi Emilia_8,

I tried your tips, and hope it will work! Thanks for your help!

[Emilia_8]

Hi @Littletuna_, 

Thank you for following the steps. 

I hope it works.

Let me know, if you need anything else!