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Library is empty after password change

Library is empty after password change

Country

 Germany

 

Operating System

Android

 

My Question or Issue

Is there any way to restore the library if it is suddenly empty without being deleted?

 

I think it was a process of a couple of things that were strange even before I saw that my library was empty.

 

First, I had to log in to my account, which I normally don't. And since I had troubles doing so, I changed my password. After changing it, the login functioned without any problems, but I found that my library was empty. I don't know every single song I added over the last years by heart. Is there any way to restore it?

Reply
1 Reply

Hey @maibi.

 

Don't worry. It might be possible that you're logging into a different account. In this case, can you make sure to follow all the steps provided in this guide

 

Let us know if it helps. 

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