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Linking/Deleted Facebook Account

Linking/Deleted Facebook Account

I had a Premium Spotify account that I signed up for using my Facebook account. Now, I have deleted that Facebook account and I do not know the alternative PIN password for the old Spotify account. I previously thought that since they are linked the old Spotify account was deleted, however I am still being charged for this "zombie" account. I have a new Spotify and Facebook account, but what do I do to stop being charged for the old one?
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Hi,

To stop being charged for your Spotify Premium membership, you would need to log into your credit card or PayPal account and cancel it under AutoPay, or something similar to that. I don't know what payment method you're using, so I wouldn't know the exact way to cancel it, but every credit card has the same idea.

 

Cate

I am using a Credit Card which does not have such an option. Thank you for response though 🙂 Do you know if there is anything else I can do?

Hi!

I've been trying to think of a way, but unfortunately, I can't. My only idea that would work is dropping Spotify a support ticket here. 

 

Cate

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