Linking Facebook to my new acocunt

[MelinaDZ]

Hi there!

I've just created a new account with my Rogers service but I am unable to connect my Facebook to it as it was used to create my old free account. How can I delete my old account to free up facebook?

Thanks

Melina

[user-removed]

Sign into Facebook and go to this page:

https://www.facebook.com/settings?tab=applications

Remove Spotify from that page and then try to connect your new Spotify account to Facebook.

Post back if you are still having trouble.

[MaryS]

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@MelinaDZ wrote:

Hi there!

I've just created a new account with my Rogers service but I am unable to connect my Facebook to it as it was used to create my old free account. How can I delete my old account to free up facebook?

Thanks

Melina

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Hey there!

Thanks for the post 🙂

If you contact Spotify Customer Support via here they'll be able to close youe Facebook-integrated account for you.

Once that is done, you can connect your new account to Facebook without any problems.

Thanks!

[MelinaDZ]

Thanks so much for your help!

[user-removed]

You're most welcome, I'm happy that you got your issue fixed. If you encounter any other issues let us know and we will help you out.

Have a nice day. 🙂

[MelinaDZ]

So I submitted a form and got an autoresponse  directing me back to the community??? I tried disconnecting spotify from facebook in my facebook settings however when I try to connect facebook to my new account it says its connected to another account still.

Spotify Case #05438136

Please help!

[user-removed]

If you get an automated email reply back directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply address) and one of the customer services agents will get back to you as soon as possible. They should then reply back within 24-48 hours.