Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Facebook URL: https://www.facebook.com/lilcorymuzik
Spotify: Lil Cory
Reasons FB should have approved me:
Def Jam (Major Label) distributes my music
I have spent money in facebook ads
My music is not only on Spotify but iTunes, Rhapsody and more...
I have featured famous rapper Young Jeezy on my last single.
Message I recieve:
Hey there, I'd love to help, but you'll need to get someone at Facebook to enable this for you.
How must I do that? There is absolutely no way to contact Facebook. You can only report a problem in their forums, which is something I'm assuming they never read because I have tried this.
I had this problem once before but I had to delete and recreate my fan page. The first time someone here at Spotify by the handle abirchall fixed my issues.
I see. He's actually a partner and not at Spotify. I'll reach out to him and see what can be done.
Okay, please and thanks in advance. It's funny how something as small as a "listen" button can easily be taken for granted.
I am having this problem as well.
I have thousands more Likes than most of the artists in my area who have this feature.
I have spent well over $100 with Facebook.
My music is all over Spotify, iTunes, Amazon, Google Play, and others.
There is no way whatsoever to contact Facebook. Is there something else I can do? This is getting ridiculous, and is insulting that my paying page is denied features that others get for free. I realize this is an issue on Facebook's end, but it seems like the only way anyone is getting it resolved is to bring their concerns here.
Any help and advice is greatly appreciated.
Facebook: http://www.facebook.com/atteroterraband
Spotify: AtteroTerra
I attempted to follow the link posted by Abirchall above, but it takes me to some login page for an Outlook website.
This link seems to take me to a mailbox used by facebook employees. Confused... sorry.
If anyone can help,
I am having the same problem as many others.
"not yet approved"
However it has been months and I meet all the requirements. I have over 5800+ fans, on a label, take out ads etc etc.
If there is someone here that can help, I would be very grateful.
www.facebook.com/victorwainwrightfan
Major recording artist cannot link catalog? There is no way to contact Facebook and they do not read discussions in the forum.
Error:
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…