Locked Out Of Account

[Mr_evan_j_smith]

So I have two Spotify accounts with two separate emails. I recently went premium and linked my card on the wrong account. Now I cannot log into my Spotify account to cancel the subscription and I cannot log into the email to recover the Spotify account. Am I screwed? Do I have to get a new bank card just to cancel a Spotify subscription? There's no phone number to call Spotify.

[nanaratty]

Did this ever get sorted out and how? 

[Alfredo]

Hey @nanaratty, welcome to the community!

If you got Premium on the wrong account, you can cancel it following these steps.

In case you don't have access to the account you purchased the subscription on, I suggest following the information on this support page. You'll find the steps to contact the right team for further assistance.

All the best.