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Log Failed - Can't reset or change password

Log Failed - Can't reset or change password

I am unable to login to my account on any of my devices. I am getting a login failed error whne trying to log in using my Facebook account. When trying my email address it says "Oops, something went wrong...". I am also unable to reset the password. I think my acount has been hacked. I have a premium account.

 

I opened a support ticket last night and have yet to have a reply. Spotify Case # 05640256

 

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