Log In Help on new computer

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Log In Help on new computer

user-removed
Not applicable

I cannot log into my spotify account on my new laptop. Says "Incorrect user name and/or password". That is not true. It works on old laptop just fine... Help! Thank you.

3 Replies

Re: Log In Help on new computer

Rock Star 21
Rock Star 21

Hi @user-removed,

 

please try logging in using your username only instead of your username@email.com and let me know if it works :)

BittencourtRock Star 21
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Re: Log In Help on new computer

user-removed
Not applicable
I figured it out. It was an IE error with company firewalls. Able to log in with Google chrome. Thanks though!

Re: Log In Help on new computer

Rock Star 21
Rock Star 21
You're welcome!
BittencourtRock Star 21
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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