Announcements
The Spotify Stars Program: Celebrating Values Week!

Help Wizard

Step 1

NEXT STEP

Log In With Facebook Not Working

Log In With Facebook Not Working

Plan

Premium

Country

Australia

Device

HP Elite Book

Operating System

Windows 10

 

My Question or Issue

I'm logged in on my personal devices via Facebook with no issue, but trying to set up Spotify on my work computer and the Log In With Facebook button is returning "The username or password is incorrect." There is no username or password for this function and I triple checked and am logged in on Facebook properly within my browser.

Reply
1 Reply

Hi @thisiskate,

thanks for reaching out !

 

Could you please give it a try using an incognito/different browser/different device at work ?

 

Make sure there isn't anything on your work system that is blocking Spotify.

 

Let me know how it goes 🙂

Suggested posts