Log back in to Premium Family account with FB login

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Log back in to Premium Family account with FB login

Newbie

Plan

Premium Family 

Country

The Netherlands 

Device

Huawei P10 and Laptop

Operating System

Android 8.0.0, Windows 10

 

My Question or Issue

 I subscribed to a Spotify Premium Family account using Facebook Login.

Since I can't use these FB login credentials for the Spotify option in my Denon Receiver I also created a new Spotify login. Of course this account was a Spotify Free again. 

But now for some reason I can not log back into my paid Premium Family account using FB login. 

What am I doing wrong? 

I hope someone can help me. 

1 Reply
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Re: Log back in to Premium Family account with FB login

Spotify Legend

Hey @Held79.

 

Thanks for getting in touch!

 

When you took the Premium for Family subscription, you should have received an email receipt which states your username. Should be a code/digit if your account has been created via Facebook.

 

Use this username to request a new password here. You'll be able to use this username and password to login to your receiver 🙂

 

Should work! Let us know if it doesn't or if there is anything else that we can do for you.

 

Have a nice day.

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