Log in error: out of country

[JuliA2102]

When i try to log in open a message saying that i only can use spotify out of my country for 14 days! But im not out of my country and i have spotify premium!!!!! What can i do?

[Julian]

Hi @JuliA2102, welcome to the Spotify Community!

If you're a Premium user, you should be able to access your account without a problem. Can you try to access your account from a different device?

Also, it's possible that you're trying to access a second Free account by mistake. If you're sure you're trying to access the right account, we suggest that you change your country details with these steps.

Keep us posted.