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Log in issue

Log in issue

Alright so i used spotify with my fb account but now i got disconected and i can't log in back because they said invalid user or pasword error code 3. I changed my fb pasword but nothing, On google website im loged in but i can't log in into spotify app

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3 Replies

Hello @gremtan1

Error 3 indicates an issue with your login details. You can usually get things working again by:

  • Checking your login details are correct. Make sure you’re using your Spotify username (not your email address) and password. If you created your account using Facebook, use the Log In with Facebook tab. 
  • If you’re still having issues logging in, try resetting your password.  

Let me know how this works for you

Done all of these but still same problem

Hi @gremtan1,

 

In that case, we'd recommend getting in touch with the Spotify support team via Twitter or email. You can also send them a private message on Facebook. They should be able to check on what's happening backstage.

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