Log in problem

[mironas123]

I'm having problems logging in on spotify account on both my laptop and my android device. My subscription has expired but I have updated my account using the free trial. The problem now is when i try to log in on both my devices a notification comes up saying that my country doesn't match the country on my profile. What should I do ?

[IwonaK]

Exactly the same problem here! As I can see many people have the same issue. Can someone help please?

[mironas123]

at first i thought that was because my subscription expired. Did you also contact the Spotify support?

[MattSuda]

I suggest you contact support so they can help you

https://www.spotify.com/about-us/contact/contact-spotify-support/

If you get an automated reply email telling you to check the help section or the community, you need to reply back to it, even if it's from a no-reply address.

Support usually replies within 24-48 hours.

[mironas123]

thanks i already did. Now im waiting what they have to say