Help Wizard

Step 1

NEXT STEP

Log in problem

Solved!

Log in problem

When I want to log in that thing appears „ outside the country you can use Spotify for 14 days” even that my account is set up for country where Im currently living. Localisation settings on my phone and Spotify account setted up correctly.

HELP!!!!

Reply

Accepted Solutions
Marked as solution

Hey Perla!

That's a bummer.

 

To start with, you should make sure you have the correct country on your account; a double-check never harms.

 

Are you using any VPN or Proxy?

I'd recommend you to check your IP Location; you can do that by using (https://whatismyipaddress.com/).

 

Let me know how it goes!

 

Best Regards,

Nickolay

View solution in original post

3 Replies
Marked as solution

Hey Perla!

That's a bummer.

 

To start with, you should make sure you have the correct country on your account; a double-check never harms.

 

Are you using any VPN or Proxy?

I'd recommend you to check your IP Location; you can do that by using (https://whatismyipaddress.com/).

 

Let me know how it goes!

 

Best Regards,

Nickolay

Thanks man, my telephone IP was setted up incorrectly, besides that I had to turn off my VPN to log in.

everything works corectly now.

Regards

Glad I could help!
Pop in if you have any other issues, we're always here!

Best Regards,
Nickolay

Suggested posts