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Log out everywhere DOES NOT WORK FOR SONOS

Log out everywhere DOES NOT WORK FOR SONOS

I recently visited a hotel and was excited that I could use my Spotify account on their Sonos. This has turned into a reall nightmare for me since the "Log out Everywhere function" does not work for Sonos. I log in via facebook ( which I can never change I guess), so I changed my facebook password and this doesn't help either. 

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1 Reply

@Sneakyfeats

 

Hardware players like Sonos, PS3/PS4, etc make it very difficult to logout unless you have the device with you.

 

You should contact customer support through this link:

 

https://support.spotify.com/contact-spotify-support/

 

They'll help you out. They take, at the most, 24 hrs to get back to you.

 

If you get an automated email directing you to the community or help pages, you need to reply directly to that email (even if its from no-reply) and one of the customer services agents will get back to you.

 

You could try Sonos customer support too:

 

1.800.680.2345 ext. 4

Mon - Fri 9am to 10pm
Sat - Sun 10am to 5:30pm

All times Eastern.

osorniosSpotify Star
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