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Hello!
So I just logged into my spotify account which I am using frequently. But this morning was completly different. Every single playlist of mine was gone, and a new playlist was created with random songs.
And all of my 2000+ saved songs was also gone.
Could my account have been hacked?
Solved! Go to Solution.
Hey @yes11x and welcome to the Community!
It sounds like someone may have accessed your account. I recommend changing your password and logging out ouf all devices here: https://www.spotify.com/account/overview/
If you've lost any playlists, you can recover those here: https://www.spotify.com/account/recover-playlists/
Spotify Support is able to revert your Spotify music libary back to 24hours earlier I think.
Contact methods:
Twitter - http://bit.ly/SpotifyTW
Contact form - http://bit.ly/SpotifyCF
Hey @yes11x and welcome to the Community!
It sounds like someone may have accessed your account. I recommend changing your password and logging out ouf all devices here: https://www.spotify.com/account/overview/
If you've lost any playlists, you can recover those here: https://www.spotify.com/account/recover-playlists/
Spotify Support is able to revert your Spotify music libary back to 24hours earlier I think.
Contact methods:
Twitter - http://bit.ly/SpotifyTW
Contact form - http://bit.ly/SpotifyCF
Thank you!
I've put my secondary disk in quarantine and running malwarebytes right now - And the password is changed of course.
Another question. Do you think spotify will give me any information about who could have connected to my account? I saw that a Android phone was connected this morning to my account (I do not own a android phone) and this is probably the dude who got access. And i am courios where this dude is from.
I removed all devices!
Hey @yes11x,
I'm not too sure about that but you can just reach out to Spotify Support regarding your music and with that question 🙂
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