Logged out of. Account after 3 month cheap premium

[Jonas333]

Hey,
I signed up for 3 month premium for 0.99 SGDdollars in Singapore. As a username I just got anon334 and I don't think I used any email or password. I was just signed in with one device all the time. Now I got charged the normal price and thats OK. But the problem is that I git logged out from the one device I was using and I have no idea now to get real credentials. I'm not sure if my account will be charged again. When I try to login we using anon334 it says its not existing. I tried every possible email I own and it stays its not recognising the emails. Can someone help me with that? I don't want my bank account charged anymore

[Aimee_T]

Hi @Jonas333! Welcome to the Spotify Community.

No worries, we'd recommend checking this link to look for your account. Hopefully it will help you.

Take care 🙂

[Jonas333]

Thanks for the reply. I looked up the folder, it was empy. But there is the same folder structure on the SD card and I found the user there. I got it wrong, there was one different character. I asked to reset the password but I don't remember the email that I used. I looked through all my normal email addresses but did not find a link to reset the password. I think I used an email I don't normally use and that I don't remember now. Is there a way to get me out of this? The acutual user name is anaon334. I just read it as anon334 as I assumed the anon prefix would be normal for new user that did not choose a proper username 😄

[Jonas333]

Problem has been resolved. Thank you.