Plan
Free
Country
USA
Device
iPhone 7 Plus
Operating System
iOS 10
My Question or Issue
I was recently logged out of my Spotify account that has family premium. I haven’t changed the password or username, but it won’t let me log back in. I don’t remember the email connected to it, I’m not receiving the reset password email
Hi @Arcticprongs1,
Thanks for coming to the Spotify community with your query. Quite a few users have had a similar issue lately, I'm not sure why that is the case. You may have already looked at this support page in regard to problems logging in. If you feel that all of the suggested steps cannot resolve the issue, you could reach out to customer support, I'm sure they'll be glad to help with this.
Best wishes,
A