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Logging back into account with facebook abroad

Logging back into account with facebook abroad

My account closed down a couple of days ago and I am trying to log back in through facebook. I live in Colombia and it keeps saying that I can't use an account after 14 days abroad. This makes no sense because I have been using my account here for the past two years. I am desperate to regain access to my account. 

Please help! 

Thank you. 

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3 Replies

Hey @antoniamillerr1,

 

Please make sure that your account's country setting is set to the right country. 🙂

 

https://support.spotify.com/article/how-can-i-change-my-country-setting/

MaximSpotify Star
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I can't access my account at all. That's the problem 😕



--
Antonia Miller

You should be able to access the account management page, even when the country set in your account doesn't match with the country you're currently in.

MaximSpotify Star
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If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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