Logging back into account with facebook abroad

[antoniamillerr1]

My account closed down a couple of days ago and I am trying to log back in through facebook. I live in Colombia and it keeps saying that I can't use an account after 14 days abroad. This makes no sense because I have been using my account here for the past two years. I am desperate to regain access to my account. 

Please help! 

Thank you. 

[Maxim]

Hey @antoniamillerr1,

Please make sure that your account's country setting is set to the right country. 🙂

https://support.spotify.com/article/how-can-i-change-my-country-setting/

[antoniamillerr1]

I can't access my account at all. That's the problem 😕



--
Antonia Miller

[Maxim]

You should be able to access the account management page, even when the country set in your account doesn't match with the country you're currently in.