Please help! I am paying for Spotify Premium every month but can't access it. When I got my new phone and re-downloaded the app, I believe I set up a new account and now can only access Spotify Free. I can't get to my old account and that's where all my songs are. Thanks so much.
Do you remember what your old email was or your old username. You can log out on your phone and resign in with your old Spotify. If you forgot your password and remember your email you can reset your password by going to this link: https://www.spotify.com/us/password-reset/