Announcements

Logging in

Reply
Highlighted

Logging in

Casual Listener

Hi. I have downloaded android app to my Samsung galaxy. It keeps saying username or password are wrong. Username is email and is correct. Password is correct although I have reset it. That gets me to my account via the email link but on Apple it says one is wrong. Any ideas??? 

2 Replies
Highlighted

Re: Logging in

Music Fan

Hey I had the same problem. Issue is they changed the log in from our email address to just the login name so drop the email address domain at the end of your log in and you should be able to get back on! It worked for me 🙂 

Highlighted

Re: Logging in

Casual Listener
Hi. Thanks for reply. Tried dropping
.com and the @gmail.com

No joy 😞
SUGGESTED POSTS