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[user-removed]

My account was hacked and the email address changed. I have also forgotten my password. How can I change my password when the reset procedure is going to the hackers email?

[Maxim]

Hey @user-removed,

Spotify Support can look into this for you. Just contact them through one of the channels:

Contact form: https://support.spotify.com/contact-spotify-support/?contact
Facebook: https://www.facebook.com/SpotifyCares-227973660732160/
Twitter: https://twitter.com/spotifycares

If you get an automated reply email telling you to check the Knowledgebase or the Spotify Community, you need to reply back to it, even if it's from a no-reply address. Spotify Support usually replies within 24-48 hours.