Logging out of Sonos remotely

[Rossavitz]

Went on vacation, and now someone is using my Spotify Premium account through their Sonos system.  I've tried multiple times to log out of all devices on your website, also changed my password.  At this point, getting a message saying "Your account is being used elsewhere" every 15 seconds has me close to removing my subscription.  As stated, the log out everywhere and changing password has not helped so please provide a different solution.

[Maria_B]

Hi @Rossavitz!

Welcome to the Spotify Community.

Don't worry, our Accounts team can take a closer look at this. You can get in touch with them from any of our social media help sites: @SpotifyCares on Twitter and Spotify Cares on Facebook. Just send them a private message with your account's email address and username.

You can also use our Contact Form to get email support.

Don't hesitate to drop us a message if you need us again.

All the best.